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  • Buy eGift Cards
  • Business Solutions
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    • API for Business
  • Help Centre
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Business Account

Can I opt for a physical reloadable Visa card?

Yes, physical reloadable cards are available. You can also run a program with part digital and part physical reload cards in circulation.

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Can I create a custom Visa Reloadable Prepaid card?

Yes. In the same way single-load gift cards can be customised, you can create your own branded Visa reloadable cards AND customise the entire customer journey.

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Are there any limits to the card?

The maximum value that a reloadable card can hold at any one time is $4,999.

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How do I top up my cardholders’ account?

Reloadable cards are all prepaid. To top up a reload card, you’d deposit more funds into your float via the True Rewards platform, then nominate the cards you’d like to top up and for how much. Once topped up, the cardholder will receive an email and SMS notifying them of their increased balance and successful

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Can I check my cardholders’ transactions or generate a report?

True Rewards offers standard reporting from the platform that allows clients to view card status and general activity on the reload card. Ask us about our reporting capabilities when we take you through the product in a demo!

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How do I give my employees or customers a Digital Visa Reloadable card?

To set up a reload card program, please book a demo here: https://truerewards.com.au/business-contact/?demo=1 and our team will take you through the product, pricing and set-up for your program. 

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How does the Visa Reloadable Prepaid card work? 

Available as either digital or physical cards, the digital Visa Reloadable cards are built with the same market-leading Web-to-Wallet experience as the single-load gift cards.   The main difference is that companies will be able to top up reloadable cards with additional funds in True Rewards. 

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What is a Visa Reloadable Prepaid Card? 

Reloadable prepaid cards have a wide range of applications, such as integration into B2B and B2C loyalty programs. It is also popular as a business expense management and disbursement solution.  

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What are Visa Reloadable Prepaid cards used for? 

A Visa Reloadable Prepaid Card is a general purpose prepaid card that can be used online and in-person, including contactless payments, wherever Visa is accepted.  Visa Reloadable Prepaid cards can then be topped up with additional funds over time. 

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Viewing Order History

For our walkthrough video on this topic please click here. To view your order history, follow the below instruction:

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